Help eBay

1 – Online documentation

You are about to install eBay Marketplace module for the first time ? We recommend to watch this step by step install video : EnglishFrenchSpanishItalian.

We also recommend to read our online documentation which details each module feature, and also solutions, particularly in case of listing update rejection by eBay.

ecommerce idée

Selling on any marketplace from an ecommerce website is not an easy / straightforward task : after module installation, you will need to configure data matching between PrestaShop -> Marketplace, and follow each product marketplace plublication, at first publication, and after each update because publication rules constantly evolves.

Not sure to be able to do first install ? We can do this for you

202 ecommerce can help you to configure the first data matching and publication : on the phone, we review all module & ebay account options. Then, we choose one PrestaShop category to publish and ensure publication. Once this catgeory is on eBay, Merchant should be autonomous.

Duration : 1/2 day, cost 300 €HT

Miss time ? Ask professionals to manage catalog publication for you

Various webmarketing agencies specialized in ecommerce can manage catalog publication toward marketplaces. Cost evolves between 200 €HT to 1000 €HT per month, depending on catalog size. Services are usually focused on :

  • Publication / update rejection analysis in order to fix data matching configuration, or marketplace account, or global PrestaShop -> eBay configuration
  • Optimize catalog for a better visibility on eBay.

Recommended agencies : Blog Ecommerce (Ile de France – France), Do Mobility (Asturias – Espagne).

2 – Technical support

Technical support is included in our sale price during 3 months, this support can be extended to 1 year by buying Zen Option rom PrestaShop Addons.

In order to open a support request, please clic “Contact the developer” from PrestaShop Addons.

3 – eBay 2 Official module newsletter

Get all updates on eBay module, suscribe to the dedicated newsletter contacte us.